Privacy Policy

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Last updated on the: 1-Feb-2023

This Privacy Notice for RTR Kinder Group LLC ("Company", "we", "us" or "our") explains how and why we might gather, keep, use, and/or share ("process") personal data when you utilize our services ("Services"), such as when you:

  • Visit any of our websites that have links to this Privacy Notice, such as website, to learn more about us.
  • Participate in any additional related activities with us, such as any sales, marketing, or events.

By carefully reading this Privacy Notice you will better understand your privacy rights and options. Please refrain from using our Services if you disagree with our policies and procedures. Please get in touch with us at [email protected] if you still have any queries or worries.

KEY POINTS


What type of personal data do we handle? We may process personal data about you when you access, utilize, or navigate our Services, depending on how you engage with RTR Kinder Group LLC and the Services, the decisions you make, and the features and products you use.

Do we handle any sensitive personal data? When necessary, with your permission or if permitted by relevant law, we may process sensitive personal data.

Do we receive information from third parties? No data is provided to us by third parties.

How do we process your data? We process your information for the purposes of delivering, enhancing, and managing our Services, keeping in touch with you, security and fraud prevention, and legal compliance. With your permission, we may use your information for other purposes. We only process your information when we have a good reason to do so under the law.

Who do we share your personal data with and in which circumstances? In specific circumstances and with specified types of third parties, we may exchange information.

How do we safeguard your personal data? To protect your personal data, we have organizational and technical systems and procedures in place. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties won't be able to circumvent our security and improperly collect, access, steal, or modify your information because no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What rights do you have? Depending on where you are based legally, the privacy law that is in effect may indicate that you have specific rights with regard to your personal data.

How can I assert my rights? Contacting us is the simplest way to exercise your rights. Any request will be taken into account, and we'll follow any applicable data protection rules in doing so.

If you want to know more about how RTR Kinder Group LLC uses your personal data, please continue reading.


WHAT PERSONAL DATA DO WE COLLECT?

When you register on our Services, express an interest in learning more about us or our products and Services, take part in activities on the Services, or contact us in any other way, you voluntarily give us personal data, then we process the personal data you provide us.


Your interactions with us and the Services, your decisions, and the products and features you use all have an impact on the personal data we collect. The following is a list of the types of personal data we might gather:


  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Usernames
  • Passwords
  • Contact preferences
  • Contact or authentication data
  • Billing addresses
  • Debit/credit card numbers

1.1. Sensitive data

We do not process sensitive information.


1.2. Payment Information

If you make purchases, we might gather information such as your payment details (for example your credit card number) and the security code linked to your payment instrument. According to their privacy policy, the payment provider also stores all payment information.


All of the personal data you give us must be true, complete, and accurate, and you must let us know if any of it changes.


1.3. Information automatically collected

When you access, utilize, or navigate the Services, we automatically gather some information. Your IP address, browser and device characteristics, operating system, preferred language, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information may be included in this information even though it does not specifically identify you (like your name or contact information). This data is largely required for internal analytics and reporting, as well as to ensure the security and functionality of our Services.


Like many other companies, we also use cookies and other similar technologies to gather information.


The information we automatically collect includes:

  • Log and Usage Data. When you access or use our Services, our servers automatically gather log and usage data, which we store in log files. This information relates to services, diagnostics, usage, and performance. Your IP address, device information, browser type, settings, and information about your usage of the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take like which features you use) may all be included in this log data, depending on how you interact with us. It may also include information about your device event information, such as system activity, error reports (sometimes called "crash dumps"), and hardware settings.
  • Device Data.  When you use a computer, phone, tablet, or other device to use the Services, we may collect device data about that particular device. This device data may contain details like your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration data, depending on the specific device being used.
  • Area Information. We gather location data, such as details about the precise or approximate position of your device. The kind and configuration of the device you use to access the Services will determine how much information we gather. For instance, we might get geolocation information about your present location using GPS and other technologies (based on your IP address). By declining access to the data or turning off your device's location settings, you can choose not to allow us to gather this information from you. You might not be able to utilize some features of the Services, though, if you opt out.

2. HOW ARE YOUR DATA PROCESSED BY US?


Depending on how you use our Services, we may process your personal data for a variety of purposes, such as:


  • to make account creation, authentication, and account management easier. We may process your information to enable you to create and access your account and maintain the functionality of your account.
  • to provide services to the user and to facilitate such services. In order to give you the service you've asked for, we might process your information.
  • to answer user questions and provide assistance to users. We may use your information to react to your questions and address any problems you might be having with the service you've requested.
  • to deliver administrative data to you. Your information may be used by us so that we can send you information about our goods and services, updates to our terms and conditions, and other related things.
  • to organize and complete your orders. To manage your orders, payments, returns, and exchanges placed through the Services, we may process your information.
  • to keep our services safe. Your information may be processed as part of our efforts to maintain the security and safety of our Services, including fraud detection and prevention.
  • to assess and enhance your experience as well as our services, goods, and marketing. When we think it's important to spot usage patterns, gauge the success of our marketing initiatives, and assess and enhance our services, goods, marketing, and your experience, we may process your information.
  • to determine usage patterns. To better understand how our Services are being used so we can improve them, we may process information about how you use them.
  • to uphold our legal responsibilities. Your information may be processed by us in order to meet our legal obligations, respond to court orders, or exercise, establish, or protect our legal rights.

3. ON WHAT LEGAL FOUNDATIONS DO WE PROCESS YOUR INFORMATION?


We only use your personal data when we deem it necessary and when there is a good reason (i.e., legal basis) to do so under the applicable law, such as when you give us permission, when we need to comply with the law, when we need to provide you with services, when we need to enter into a contract with you or fulfill one we already have, when we need to protect your rights, or when we need to pursue our legitimate business interests.


This section applies to you if you are a residence of Canada.


If you have specifically authorized us to use your personal data for a particular purpose (express consent) or in circumstances where it is reasonable to assume that you have authorized such use, we may process your information (i.e., implied consent). You can get in touch with us at [email protected] at any moment to cancel your consent.


In rare circumstances, we may be allowed to legally process your information without your agreement in accordance with existing legislation, for example:

  • If the collection is obviously necessary to further an individual's interests and timely consent cannot be obtained
  • For inquiries, fraud prevention, and detection
  • For commercial transactions, if specific requirements are met
  • If it appears in a witness statement and the gathering is required to evaluate, handle, or pay an insurance claim
  • for locating the deceased, locating the sick, and contacting the next of kin
  • If we have reason to suspect someone has been, is being, or could be a victim of financial abuse
  • If it is reasonable to anticipate that the information's availability or accuracy would be compromised by its use with consent and the collection is reasonable for purposes connected to looking into a breach of an agreement or a violation of provincial or federal legislation
  • If disclosure is necessary to abide by a subpoena, warrant, court order, or court regulations governing the production of records
  • If the collection is purely for journalistic, artistic, or literary reasons if the information was created by an individual in the course of their employment, business, or profession if the collection is compatible with the purposes for which the information was created
  • If the details are public knowledge and the rules specify them

4. WITH WHOM AND WHEN DO WE SHARE YOUR PERSONAL DATA?


We may disclose your personal data to the following types of third parties or in the specific circumstances indicated in this section.


Vendors, consultants, and other third party service providers


In order to execute services for us or on our behalf, vendors, consultants or other service providers (also known as "third parties") who need access to your data to conduct their jobs may get your data from us. In order to protect your personal data, we have agreements in place with our third parties. This means that they are prohibited from using your personal data unless we have given them permission to. Additionally, they won't disclose your private data to anyone other than us. Additionally, they promise to safeguard the information they store on our behalf and keep it for the time frame we specify. The following are the types of third parties with which we may disclose personal data:


  • Ad Networks
  • Programs for Affiliate marketing
  • Services for Cloud Computing
  • Analytics Services for Data
  • Providers of Data Storage Services
  • Processors of payments
  • Services for User Account Registration and Authentication

Additionally, we might have to provide your private data in the following circumstances:


  • Business transfer

    In connection with or during talks of any merger, sale of company assets, financing, or purchase of all or a portion of our business by another firm, we may share or transfer your information.

  • Affiliates

    In the event that we disclose your information with one of our affiliates, we will demand that they abide by the terms of this Privacy Notice. Affiliates are any subsidiaries, joint venture partners, or other businesses that we control or that have a shared control structure with us. They also include our parent company.

  • Business associates

    In order to provide you with certain products, services, or promotions, we could share your information with our business partners.


5. HOW DO WE FEEL ABOUT THIRD-PARTY WEBSITES?


We cannot guarantee the security of any information you disclose to third parties with whom we may link or who advertise on our Services but are not associated with them.


The Services may contain advertisements from third parties who are not affiliated with us and may link to other websites, online services, or mobile applications, as well as links to third-party websites, online services, or applications. As a result, we make no promises about any of these third parties and disclaim all responsibility for any harm or loss resulting from the use of their websites, services, or applications. No endorsement by us is implied by the presence of a link to a third-party website, service, or application. We are unable to ensure the security and privacy of any data you give to third parties. This Privacy Notice does not apply to any information gathered by third parties. Any third-party websites, services, or applications that may be linked to or from the Services, as well as their privacy and security practices and policies, are not under our control. To get answers to your inquiries, you should check the policies of such third parties and get in touch with them.


6. DO WE USE TRACKING TECHNOLOGIES SUCH AS COOKIES?


Yes, we may gather and keep your information using cookies and other tracking technologies.


To access or store information, we may use cookies and other tracking technologies (such as web beacons and pixels).


7. DO WE TRANSFER YOUR PERSONAL DATA INTERNATIONALLY?


The United States is where our servers are located. Please be aware that if you access our Services from outside the United States, your information may be transmitted to, stored, and processed by us in our facilities and by third parties in the United States and other nations (see section 4 above).


8. HOW LONG DO WE STORE YOUR PERSONAL DATA?


Unless a longer retention time is required or permitted by law, we will only keep your personal data for as long as it is necessary for the reasons outlined in this Privacy Notice (such as tax, accounting, or other legal requirements). No requirement in this notice requires us to preserve your personal data for more than a year after the user's account has been terminated. If we no longer have a legitimate business reason to process your personal data, we will either delete it or make it anonymous. If this is not possible (for instance, if the data is contained in backup archives), we will securely store the data and keep it separate from any other processing until deletion is possible.


9. HOW DO WE PROTECT YOUR PERSONAL DATA?


To ensure the security of any personal data we process, we have put in place necessary and reasonable organizational security measures. No electronic transmission over the Internet or information storage technology, however, can be guaranteed to be 100% secure, so we are unable to promise or guarantee that hackers, cybercriminals, or other unauthorized third parties won't be able to circumvent our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal data, you bear all risks associated with sending personal data to or from our Services. You should only use secure environments to access the Services.


10. DO WE COLLECT PERSONAL DATA FROM MINORS?


We do not intentionally collect information from minors under the age of 18 or market to them. You guarantee that you are at least 18 years old by using the Services. If we become aware that a user under the age of 18 has provided us with personal data, we will immediately deactivate the account and take reasonable steps to ensure that the information is removed from our files. Please email us at [email protected] if you become aware of any information, we may have obtained from children under the age of 18.


11. WHAT PRIVACY RIGHTS DO YOU HAVE?


You have rights that provide you more access to and control over your personal data in several countries, including the European Economic Area (EEA), the United Kingdom (UK), and Canada. You can always re review, modify, or terminate your account.


You may be entitled to some protections under local data protection legislation in some countries (such as the EEA, the UK, and Canada). These might include the rights to (i) request access to and a copy of your personal data, (ii) ask for its correction or deletion, (iii) ask to have its processing limited, and (iv) where appropriate, the right to data transfer. You may also be able to object to how your personal data is processed under specific conditions. You can submit such a request by getting in touch with us via the information provided in section 15 below.


Any request will be reacted to in accordance with applicable data protection laws.


11.1. Withdrawing your consent

You have the right to withdraw your consent at any time if we are processing your personal data with your consent, which may be expressed or inferred depending on the relevant law. Using the information provided in section 15 below you can reach out to us at any moment to withdraw your consent.


Please be aware that this will not impact the legality of the processing done prior to the withdrawal of consent, nor, to the extent permitted by applicable law, will it affect the processing of your personal data done in reliance on legal grounds other than consent.


11.2. Account Details

You can get in touch with us using the details provided (in section 15 below) if you ever want to examine or modify the information in your account or wish to close your account.


We shall deactivate or remove your account and any associated data from our live databases upon receiving your request to discontinue your account. To stop fraud, address issues, help with any investigations, uphold our legal obligations, and/or comply with relevant legal requirements, we might keep some information in our records.


11.3. Cookies and related technologies

The majority of Web browsers have cookies enabled by default. You may typically opt to set your browser to refuse cookies and remove cookies if you'd like. Certain functions or services of our Services may be impacted if you opt to delete or reject cookies.


You can send us an email at [email protected] if you have any inquiries or concerns regarding your privacy rights.


12. DO-NOT-TRACK FEATURE CONTROLS


You can turn on the Do-Not-Track ("DNT") function or setting in the majority of web browsers, some mobile operating systems, and mobile applications to indicate that you prefer not to have information about your online browsing activity tracked and collected. There is currently no established common technical standard for identifying and utilizing DNT signals. As a result, we presently do not react to DNT browser signals or any other system that automatically transmits your preference not to be tracked online. In the event that an online tracking standard is later adopted that we are required to abide by, we will update this Privacy Notice to include information about that practice.


13. DO RESIDENTS OF CALIFORNIA HAVE SPECIFIC PRIVACY RIGHTS?


The "Shine The Light" law, also known as California Civil Code Section 1798.83, entitles our users who reside in California to request and obtain from us, once a year and without cost, details about the categories of personal data (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal data in the previous calendar year. If you live in California and would like to make such a request, kindly send your request to us in writing at the address listed below.


You have the right to ask for the removal of undesired information that you publicly post on the Services if you are under 18 years old, live in California, and have a registered account with the Services. However please note that we do not permit users below 18 years of age to use the Services.Please contact us using the details listed below, specify the email address linked to your account, and state that you are a resident of California in order to seek the removal of such data. Although we'll take steps to prevent the data from being publicly exposed on the Services, please be aware that it might not be entirely or completely erased from all of our systems (e.g., backups, etc.).


13.1. Privacy Notice CCPA


A "resident," according to the California Code of Regulations, is:

(1) Every person in the State of California who is there for a reason other than temporary or transitory, and

(2) Every person residing in the State of California who is traveling outside the State of California temporarily or transitorily.

"Non-residents" are defined as all other people.


If you fall within this definition of "resident," we have legal obligations and rights relating to your personal data.


13.2 What types of private data do we gather?


In the last twelve (12) months, we have gathered the following categories of personal data:


Category Examples Collected
A.Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES
B.Personal data categories listed in the California Customer Records statute
Name, contact information

(BUT NOT education, employment, employment history, and financial information)
YES

NO
C.Protected classification characteristics under California or federal law Gender and date of birth NO
D.Commercial information Transaction information, purchase history, financial details, and payment information YES
E.Biometric information Fingerprints and voiceprints NO
F.Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements NO
G.Geolocation data Device location YES
H.Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video or call recordings created in connection with our business activities YES
I.Professional or employment-related information Business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us NO
J.Education Information Student records and directory information NO
K.Inferences drawn from other personal data Inferences drawn from any of the collected personal data listed above to create a profile or summary about, for example, an individual’s preferences and characteristics NO

When you interact with us in person, online, by phone, or by mail to: Get assistance through our customer support channels; Take part in customer surveys or competitions; or Facilitate the Delivery of Our Services and to Respond to Your Inquiries, we may also collect additional personal data outside of these categories.


13.3. How do we use and disclose the personal data you provide?

Your personal data is gathered and disseminated by RTR Kinder Group LLC through:


  • Cookies used for marketing and targeting
  • Cookies related to Social media
  • Beacons/Pixels/Tags

This Privacy Notice contains further details about our methods for collecting and sharing data.


You can get in touch with us by email at [email protected] or by using the information provided at the bottom of this page.


If you use an authorized agent to exercise your right to opt out, we reserve the right to reject your request if the agent fails to provide documentation proving their authority to act on your behalf.


13.4. Will anyone else get access to your personal data?

In accordance with the formal agreement, we have with each third party, we may share your personal data with them. Each third party is a business that processes information for profit and does so on our behalf.


Your personal data might be used by us for internal company needs, like conducting research for technical development and testing. Your personal data is not being "sold" in this situation.


In the previous twelve (12) months, website revealed the following kinds of personal data to third parties for business or commercial purposes:


  • Identifiers in category A include contact information such your name, alias, address, phone number, and email address, as well as unique personal identifiers, online identifiers, Internet Protocol addresses, and account names.
  • Personal data in category B, as outlined in the California Customer Records Act, including your name, contact information, and some specific financial data.

Under section 4 above you can find the categories of third parties with whom we have shared personal data for business or commercial purposes.


13.5. Your Rights to information — Information request

You have a right to know whether we collect and use your personal data, the categories of personal data we collect, the purposes for which the information is used, whether we sell your personal data to third parties, the categories of personal data we have sold or disclosed for business purposes, and the categories of third parties to whom we have disclosed the personal data.


We are not required by law to supply or remove de-identified consumer information in response to a consumer request or to re-identify individual data to confirm a consumer request.


13.6. Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We won't treat you differently if you exercise your right to privacy.


13.7 Process of verification

In order to confirm that you are the same person about whom we have the information in our system, we will need to confirm your identification after receiving your request. We need to ask you for information as part of our verification efforts so we can compare it to the data you've already given us. For instance, based on the sort of request you submit, we can ask you for specific information so that we can compare it to the data we already have on file, or we might get in touch with you using a contact method (such phone or email) that you've already given us. Depending on the situation, we might additionally employ additional verification techniques.


We will only confirm your identity or right to make the request using the personal data you supply in your request. We shall refrain from asking you for further information for the purpose of verification as much as feasible. However, if we are unable to confirm your identification using the data we currently have, we may ask you for additional information to confirm your identity as well as for security or fraud prevention reasons. As soon as we've finished verifying you, we'll remove any additional information you may have supplied.


13.8 Other rights to privacy

  • You have the right to object to the processing of your personal data.
  • If your personal data is inaccurate or no longer necessary, you can ask to have it corrected, or you can ask to have its processing restricted.
  • An authorized agent that you choose may submit a request under the CCPA on your behalf. If an authorized agent fails to provide evidence of their legal capacity to operate on your behalf in line with the CCPA, we may reject their request.

You can reach us by email at [email protected] or by using the information provided at the bottom of this article to exercise these rights. We want to hear from you if you have a problem about how we manage your data.


14. DO WE UPDATE THIS NOTICE?


This Privacy Notice may occasionally be updated. A new "Revised" date will be used to identify the revised version (in top of this page), and it will take effect as soon as it is made available. If we make significant changes to our Privacy Notice, we'll let you know by either publicly publishing a notice of the changes or by sending you a personal message. To stay informed about how we are protecting your information, we encourage you to often review this Privacy Notice.


15. HOW CAN WE BE REACHED?


Email us at [email protected] with any queries or criticisms you may have regarding this notice, or send a letter to:

RTR Kinder Group LLC

10531 4S Commons Dr STE 166 #618, San Diego CA 92127, USA


16. HOW CAN YOU VIEW, EDIT, OR DELETE THE PERSONAL DATA WE COLLECT FROM YOU?


You may be able to request access to the personal data we collect about you, make changes to that information, or in certain cases, have it deleted, depending on the laws that apply in your country. Please email us at [email protected] with your request to see, update, or remove your personal data.